Seekers
The person using Watchful i for their own reassurance and safety. Seekers choose their trusted Protectors and control when to start or end an alert.
Seekers hold the subscription.Clear, practical guidance for Seekers and Protectors: setting up your network, using alerts well, and knowing what to do when it matters.
The person using Watchful i for their own reassurance and safety. Seekers choose their trusted Protectors and control when to start or end an alert.
Seekers hold the subscription.Trusted family, friends or colleagues who can receive an alert and support a Seeker when needed.
Protecting someone is always free.Complete setup. Add your details and allow the permissions Watchful i needs.
Build your network. Invite at least two or three Protectors and put them in priority order.
Keep it current. Review your Protectors, notification settings and phone permissions regularly.
Use the signal that fits the moment. The Seeker stays in control at every stage.
Confirms you are safe and ends an active alert. Make it a habit whenever you arrive safely.
A precautionary countdown. Use self-monitoring for quiet reassurance, or notify Protectors immediately for active support.
If a Red alert is activated directly or when the countdown clock expires, your chosen Protectors are advised automatically. You can make a one-touch call to local Emergency Services, use or silence the siren, or press Green, I am safe to cancel.
Set a countdown, choose self-monitoring or Notify Protectors, and leave an audio message if useful.
The Seeker presses Red directly, or an Orange countdown expires and the alert becomes urgent on its own.
When Red is activated, the Seeker's chosen Protectors are advised automatically.
They can make a one-touch call to local Emergency Services, use or silence the siren from the phone, or press Green, I am safe to cancel the alert.
Reviewing an alert is not enough to stop notifications. Selecting this action stops the current cascade and shows everyone who is responding.
This closes the active alert. Emergency Services, if contacted, must be updated separately by phone.
You can delete your Watchful i account and its data at any time, from inside the app: open Account Settings and tap Delete Account. After you confirm, your account, alert history, recordings and Protector connections are deleted immediately and you are signed out. This cannot be undone.
If you can no longer sign in, email askwatchfuli@gmail.com from the address on your account and we will action the deletion for you.
Deleting your account does not cancel your subscription. Subscriptions are billed by the App Store or Google Play and must be cancelled in your Apple or Google account settings.
The first job is to see the alert, make contact, and take the right next step.
Read Protector FAQs →Choose a topic below, or ask Wi in your own words.
Watchful i is a personal safety and reassurance app. It helps a Seeker stay connected with trusted Protectors using a simple Green, Orange and Red alert system.
Allow notifications, location, camera and microphone access when the app requests them. Notifications deliver alerts, location helps Protectors respond, and camera and microphone access support recording when needed.
You can add as many as you need. We recommend starting with two or three trusted people and placing them in a priority order.
If a Red alert is activated, either by pressing the Red alert button or because the countdown clock has expired, your chosen Protectors are advised automatically. At the same time, you can make a one-touch call to local Emergency Services, use or silence the siren from your phone, or cancel the alert by pressing the Green I am safe button.
No. Watchful i never places a call on your behalf. Pressing Red opens the Urgent help screen with a Call Emergency Services button, and the call is only made when you tap it. Your Protectors are alerted automatically; Emergency Services are not.
No. Neither starts automatically. The siren is a Warn/Siren button on the Urgent help screen, and recording is started by you using Record/Send. Your location is shared with your Protectors for the duration of the alert.
Orange is a precautionary Watch Me alert. It can run as a private countdown or notify Protectors immediately. Red means urgent help is required now and sends a priority alert to your Protector network.
The Orange alert escalates to Red. Your Protector notification sequence begins for the urgent alert, with the available alert details and location shared.
Opening an alert lets you review it, but it does not stop the notification sequence. Select I am responding when you are taking responsibility for the response. That stops the current cascade and records who is responding.
Protectors are notified in the priority order set by the Seeker. If nobody selects I am responding, the app continues to notify the next Protector. A Red escalation starts its own urgent notification sequence.
The Seeker presses Green, I am safe, once they are safe. If Emergency Services have been contacted, they must be updated or cancelled by phone as well.
Open the alert, review the location and event history, and contact the Seeker. Select I am responding only when you are actively taking responsibility for the response. Call 000 if there is immediate danger.
Yes. The same person can be a Protector for someone else and use Watchful i as a Seeker for their own reassurance and safety.
No. Location is shared during an active supervised Orange alert or a Red alert. Watchful i is designed around consent, not continuous tracking.
Open the app, go to Account Settings and tap Delete Account. You will be asked to confirm, and the deletion happens immediately: your account, alert history, recordings and Protector connections are removed and you are signed out. It cannot be undone. If you cannot access the app, email askwatchfuli@gmail.com from the address on your account and we will action it for you.
No. Subscriptions are billed by the App Store or Google Play, so they must be cancelled in your Apple or Google account settings. Deleting your Watchful i account does not stop that billing.
Check that notifications are allowed for Watchful i, your phone is not in a mode that silences critical notifications, and your device volume is on. Protectors should keep alert sound and vibration enabled.
A self-monitoring countdown continues on the server. If it expires, the app uses the alert information uploaded before signal was lost. A live response still depends on the phone and Protectors being able to receive notifications.
Ask Wi for immediate guidance, or email askwatchfuli@gmail.com for account, technical or general support.
Wi can help with setup, alert features and everyday questions. For technical issues, account help or feedback, email askwatchfuli@gmail.com.